We will be happy to provide you with all the information you need to proceed with your return. But opting out of some of these cookies may affect your browsing experience. Were sorry, but for the moment we cannot fulfill this request. 5. It does not store any personal data. My garment was made within the 6-8 day timeframe (even though this is the holiday season) and it was shipped FedEx priority. Cashmere Mafia. Check out our Women's and Men's knitwear collections: fine and elegant pure cashmere sweaters. Hello David,Thank you for your review.We appreciate your feedback!Best regards,MaisonCashmere. We are sorry to hear you are not happy with the product you received.It is important to keep in mind that cashmeres initial softness depends largely on its fulling process, which can yield results ranging from ultra-soft to firm depending on how it is carried out. Shipping | MaisonCashmere As long as people are kept up to date regarding orders then they are worth waiting for . 2023 Trustpilot, Inc. All rights reserved. Get the freshest reviews, news, and more delivered right to your inbox! DO NOT USE THIS COMPANYNBIN RESPONSE TO COMPANY RESPONSE - NO PHONE CALLS WERE RECEIVED, EMAIL RETURNED AFTER I LEFT THIS FEEDBACK!!! Maison Cashmere - Overview, News & Competitors | ZoomInfo.com MaisonCashmere (@maisoncashmere) Instagram photos and videos <25 Employees . Check out our Women's and Men's knitwear collections: fine and elegant pure cashmere sweaters. Maison Margiela Green Cashmere, Wool, Cotton And Silk Round Neck Knit Sweater - Green. Maison de Mode. It was produced by Sony Pictures Television, Darren Star Productions and Gail Katz Productions. Im a registered client, how can I make a purchase? I wish I had checked the reviews before buying. Our workshops are located all over Italy, in regions such as Tuscany, Liguria, Piedmont, Puglia, and Umbria. 25 April, Analytical cookies are used to understand how visitors interact with the website. Excellent consumer service. Necessary cookies are absolutely essential for the website to function properly. Verification can help ensure real people write reviews about real companies. I also ordered a sweater for Xmas and it arrived with a bit delay, but honestly has been the first time. Im usually a small, but sized up. CA$ 167. The agent also opened your exchange order and put your new item into production. On May 11, 2007, "Cashmere Mafia" was officially greenlit and given a thirteen-episode order. Shipping is always free and returns are accepted at any location. the Terms and Policies, and to receive email from Rotten Tomatoes. Our customers have rated us 4.9 out of 5 based on 735 reviews, Womens Pure Cashmere Cable Knit Turtleneck Sweater, High quality garment, very warm and great value. Monday to Friday 9am/1pm & 2pm/6pm (Italy time zone) +61 2 8416 8097. Called customer service 4 times. Good value for money, but I had to cancel my order as it was unlikely to arrive in time. While we are usually able to meet our estimated ship dates, occasionally there are delays which are beyond our control.We are sorry if you feel we have not been communicative. I have ordered from you before with no problems. Analytical cookies are used to understand how visitors interact with the website. Click here to visit the dedicated "Returns & Refunds" page If you didnt find the information you were looking for, contact our customer service. I ordered a men's cashmere sweater on 12/25 with a promise of arrival by 1/6/23 - NO sweater, NO response - only a charge to my credit card and a "auto generated" email saying there are "delays". SCAM website! Once your order is shipped, The cookie is used to store the user consent for the cookies in the category "Performance". The show competed indirectly with NBC's Lipstick Jungle. I was wary of ordering from here due to reviews around shipping delays, but I was prepared to be patient and I'm very glad that I was.There was a delay in shipping, but they emailed me to let me know and it arrived a couple of weeks later.It is a beautiful item, well packaged, tracked shipment and good quality. Monday to Friday9am/1pm & 2pm/6pm(Italy time zone). Once your items have been shipped, you will receive an email including all the details as well as a tracking number and link. Take a look at our online portal, where you will find all the info you need quickly, 24/7. I wash all my cashmere in a very cool, very low spin wash using a gentle washing product and dry outdoors. The selection of raw material is without a doubt one of the most important stages in the creation of an exclusive item. Have mine 5 yrs now and still wearing it. Each of your requests will be followed by someone who has been creating quality knitwear for years, and in this case is able to do so at unparalleled prices. Of course, you can change your shipping address at any time directly from you. It goes against our guidelines to offer incentives for reviews. Im new to MaisonCashmere, how can I place my first order? Monday to Friday 9am/1pm & 2pm/6pm (Italy time zone) +1 646-968-0630. For this reason, we have unfortunately seen delays, for which we apologize.Please keep in mind, as clearly stated on our website as well as in our confirmation emails, that the production time indicated is an estimate. I ordered a V-neck jumper on 8 January and received an automated notification that my order would be shipped within 6-7 days. Monday to Friday9am/1pm & 2pm/6pm(Italy time zone). Some of our favorite styles: Our Women's Cashmere Cardigans, which complete any look and are great for every occasion. Login to your account and proceed with your purchase, or choose your favorite product and add it to your shopping bag. I've inquired by message/email without response, and I've called several times but the line is always busy or they are closed (1pm on a Thursday). Necessary cookies are absolutely essential for the website to function properly. While we generally are able to maintain our production estimates, this is an artisanal process which does occasionally take longer than expected. Can I order an item made from a different kind of yarn from those offered? I received my order but would like to return it. While we are generally able to meet our production estimates, this is an artisanal process which, in some cases, can longer than anticipated.Best regards,MaisonCashmere. I will be shopping with them again! However, due to the 20072008 Writers Guild of America strike, only 7 of the 13 episodes ordered were produced. Hello Sam,Thank you for your review.We are sorry you are not happy with your experience, and have looked into your order history to provide you with a full response.We do see that you placed an order on Dec. 26th for an item that generally requires 2 business days to be ready. 25/01/2023 09:44. Register & receive 5% off your first order! The cookie is used to store the user consent for the cookies in the category "Other. 1 May, Hello Anda,Thank you for your review.We are happy to hear you are pleased with your jumper!We do apologize for the delay incurred on your order. Please enter your email below and we will send you a link to reset your password. Hello Julie,Thank you for your kind review.We are happy to hear that you are pleased with your experience!Best regards,MaisonCashmere. Can you provide a sample of your cashmere? 50026 S. CASCIANO IN VAL DI PESA (FI) ITALY. Take a look at our online portal, where you will find all the info you need quickly, 24/7. I bought two expensive cardigan sweaters that pilled so badly in a short period of time that they didnt even look like cashmere, just some low-quality fuzz. I wish I had checked the reviews before buying. For returns from all other countries, please make sure to address your parcel to our logistics: WSCOM LOGISTICS / MAISONCASHMERE Best regards,MaisonCashmere. Were sorry that you changed your mind. Fine cashmere knitwear, made to order in Italy. Poor communication and customer service. Hello C D,Thank you for your review!We are very happy to hear you are pleased with your order.To reduce our ecological footprint, we always try to limit our packaging as much as possible. Our story starts in 2005, when we first began producing fine cashmere knitwear. Hello Julie,Thank you for your kind review.We are happy to hear that you are pleased with your experience!Best regards,MaisonCashmere. Ive been surpirsed to read the reviews left by others cause in fact this company always been serious with my orders. Tap "Sign me up" below to receive our weekly newsletter Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It goes against our guidelines to offer incentives for reviews. Always works perfectly. Each time reached a recording that said they were closed. All rights reserved. I requested you return my money if you cannot complete my order, no response ! By creating an account, you agree to the If you are not registered or have any questions regarding your order, feel free to contact our customer service. If your items are in production or in our distribution center, you will receive a full refund. 5% Off Maisoncashmere Discount Code June, 2023 - CouponBirds Moreover, we remind you that it is always possible to cancel an order before it has been shipped.Upon checking your order history, we see that your order has since been shipped and delivered, and we do hope the recipient was pleased with the item.Our customer service team will remain available should you require any further assistance.Best regards,MaisonCashmere. This cookie is set by GDPR Cookie Consent plugin. I did not believe that I will receive my jumper anymore. The actual garment measurements are listed in the product area, and I measured in inches, the size of my favorite sweater to ensure the size medium I ordered would be comparable. Hello Wendy,Thank you for your review.We are sorry you are not pleased with your experience.From your order history, we see that you placed your order on Dec. 14th and that you reached out to our customer service team to inform us that the order was incorrect on that same day. Four ambitious women who have been friends since business school use their close-knit relationship as a support line as they try to crack the male-dominated glass ceiling of the corporate world. below. This cookie is set by GDPR Cookie Consent plugin. Privacy Policy I bought a jumper online expecting it to be shipped within 7 days as per the shops instructions. Payment will be made to the credit card used for your purchase. As easy as it may seem to win you over with words, we prefer to let our actions speak for us. Im hopeful as their products are well made. We aim to offer only the best quality; that is why each order will be followed someone who has been creating fine knitwear for years. Let others know what you think! We are producers and we make all of our items to order, just for you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.
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